How To Choose an Auto Repair Shop

On the hunt for a brand-new repair shop? It’s not always easy to find a location that suits you and your vehicle’s specific needs. You’ll want one that offers high-quality, reliable, reasonably priced maintenance, repairs, and more. These tips on how to choose an auto repair shop will make the process easier.

Ask for Recommendations

Ask the people you know for recommendations. If you have any relatives, friends, or acquaintances who have a vehicle like yours, take their opinion seriously. The place they recommend has likely done quality, consistent work vehicles with your same make and model and likely have all the parts necessary for regular maintenance and repair. If your friend is taking their car there, consider taking yours there, too!

Shop Around

You’ll want somewhere to turn to in case of a sudden vehicle-related emergency. When you’re rushing to have a smoking radiator, malfunctioning engine, or other pressing issues fixed, you’re likely to act hastily. By making a quick, uninformed choice, you could end up with less-than-satisfactory service and exorbitant charges. Don’t wait until your car is on its last legs before searching, and do your due diligence to find the best place—not the closest or most convenient.

Use the Internet

Have a few repair shops in mind? Great! The internet is vast and full of high-quality information. Check out sites like Angie’s List, Yelp, and Consumer Reports for a list of locations and helpful, detailed reviews. Read through comments, and see what companies’ past customers have to say. Good things? Bad things? Steer clear of shops with consistently negative reviews.

Consider the Prices

Another tip on how to choose an auto repair shop is to consider the costs carefully. Price should be a consideration, but it shouldn’t be your only one. Don’t pick whatever location offers the cheapest rate.

Do your research—ask for estimates, read reviews, and check out the company’s website. The ideal repair shop has competitive prices, great reviews, and a polished website with crucial information like their location, contact information, and company history.

Interview Them

Just as you’d interview a prospective employee, you’ll want to interview the companies you’re considering. Call, text, or email someone representing the repair shop, or, if possible, contact them through their website’s built-in chat. Ask them important questions, such as:

  • What are your credentials?
  • How much experience do you have?
  • Do you offer warranties or guarantees?
  • What are your customer service policies?

The answers to these questions will aid you in narrowing your search. Look for companies that have a few years of experience under their belt, the proper credentials, excellent prices, and, preferably, extended warranties.

If you’re searching for somewhere to get an oil change in Libertyville, IL, Auto Lab is the place to go. Contact us with any inquiries or to book an appointment.

Posted in Auto Repair.